LinuxIT ITIL-based Services Overview
LinuxIT service provides the technical and operational expertise to help you plan, implement, deploy and maintain Linux as your IT infrastructure evolves.
The ITIL* framework provides the backbone of the LinuxIT service operation. Our processes follow the five phases of the ITIL Service Lifecycle.
- Strategy: establishing the business case and roadmap for value creation and technology investment.
- Design: accelerating success with appropriate people, process and technology.
- Transition: deliver IT projects into production with controlled and consistent deployment management.
- Operation: manage and measure the operational impact of solutions against objectives.
- Continual improvement: continuously unlock more value from technology investments.
This provides a consistency to our end to end service process that comprises consultancy, implementation, training and management and support.
Our services are designed to maximise the return on your investment in Linux technology, thereby enhancing your overall business performance and competitiveness. We also offer a portfolio of services to complement the software support provided with Red Hat and Premium subscriptions.
*ITIL ™ is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries
