This service is aimed at customers who require confidence in the health and configuration of their existing back-up and Disaster Recovery. It delivers a comprehensive audit and a formal report detailing all findings and recommending the actions needed to address any specific areas of concern.
Highlights:
This service is of particular benefit to customers who:
- Are unsure whether their existing Back-up and Disaster Recovery arrangements are adequate, and need the confidence that they will meet future conditions.
- Have had a number of changes to their systems and need to know if existing arrangements are still capable of meeting system needs.
- Are experiencing problems with their Back-up and Disaster Recovery, and need to understand what is wrong and how best to address the problems.
Additional services can also be provided to implement solutions.
Service Scope
The service comprises an on-site audit and a formal written report which is completed off-site on completion of the audit.
Deliverables
- Execution of the on-site audit is by a skilled technical consultant who has extensive experience of Back-up and Disaster Recovery across many different types of system environments.
- Detailed Healthcheck Report of all audit findings and recommendations.
- Optional final meeting with the customer to review the Report.
- Optional proposal to address specific areas of concern.
Exclusions
Any failover testing or other disruptive activities, including remedial work required to address issues Identified during the health check.
